Delivery Options Overview

Pasific Stores, we offer flexible and reliable delivery options to suit your needs. Choose from standard, express, or same-day delivery (where available) and enjoy fast, secure shipping to your doorstep. Shop with confidence, knowing your orders are in safe hands!

1. Order the Product and Specify the Delivery Method

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2. You Will Receive an Order Confirmation Message

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3. Wait for Your Order to Arrive

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4. Pick up Your Order at The Checkout Area

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Exchange or Return of Goods

We accept returns or exchanges within 3 days from the date of purchase. To qualify, items must be unused, in the same condition as received, and in their original packaging. For exchanges, items are only replaced if defective or damaged.

To start a return or exchange, please contact us at 072 142 8407 or email us at sales@pasificstores.com for a Return Authorization Number (RAN) and instructions.

FAQs

My order hasn't arrived yet. Where is it?

You can track your order using the tracking link provided in your confirmation email. If you need further assistance, contact us at 072 142 8407 or email us at sales@pasificstores.com.

Do you deliver on public holidays?

Delivery availability on public holidays depends on the courier service. For specific details, please contact our support team.

Do you deliver to my postcode?

Yes, we deliver to most locations. To confirm delivery to your postcode, simply enter it at checkout or contact our support team.

Is next-day delivery available on all orders?

Next-day delivery is available for select items and locations. Please check the product details at checkout to see if this option is offered for your order.

How long do I have to return an item?

You can return an item within 3 days of purchase. Unfortunately, we cannot accept returns after this period.

Who pays for return shipping?
  • If the return is due to a defect or our error (within 7 days), we cover the shipping cost.
  • For returns due to a change of mind, incorrect order, or non-defective items, the customer is responsible for return shipping fees and replacement shipping costs.